Terms and Conditions

This Agreement was last modified on 26 February 2019

PLEASE REVIEW THESE TERMS AND CONDITIONS CAREFULLY.

Introduction and Agreement

This website, www.rfidstore.co.za is owned by BluChip Retail Solutions (Pty) Limited (“the Company” / “us” / “we”). BluChip means BluChip Retail Solutions (Pty) Ltd (Registration number: 1997/005139/07), trading as BluChip Retail Solutions, a private company with limited liability duly incorporated in the Republic of South Africa. This Site promotes the sale of the Company’s products, as well as other products (collectively “the Products”).

By shopping or browsing on this Site, you:

Warrant that you have read and understood these terms & conditions as well as the policies displayed on this Site and Agree to be bound by these Terms & Conditions as well as the policies (collectively “the Agreement”).

PLEASE DO NOT USE THIS SITE, IF YOU DO NOT ACCEPT AND AGREE, TO BE BOUND BY THIS AGREEMENT.

Intellectual Property

The Company grants you permission to view, electronically copy and print portions of this Site for the sole purpose of placing an order with the Company for any of the Products.

Any use of materials on this Site other than for the purpose noted above including, without limitation, the unauthorised submission, removal, modification, dissemination, copying or distribution of copyrighted, or other proprietary content, without the prior written consent of the Company and/or the lawful trademark and/or copyright owner (if applicable), is prohibited and constitutes an unlawful infringement of the intellectual property rights of the Company and/or such trademark and/or copyright owner.

Trademarks

“BluChip”, the BluChip logo as well as the Company logo and all other marks, logos and trade names appearing on this Site are trademarks of the Company, its holding company or affiliates in the Republic of South Africa, or of third parties who have authorised the Company to display such trademarks on this Site. Nothing contained on this Site should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on this Site, without the express prior written consent of the Company. Your use of any of the trademarks displayed on this Site or in any of its contents is strictly prohibited. You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any of the trademarks appearing on this Site. You further undertake not to infringe any right of the Company, or trademark owners in respect of such trademarks. The use of the trademarks on any other website or networked computer environment is prohibited.

Unlawful use

You shall not use this website to send or post any message or material that is unlawful, harassing, defamatory, abusive, threatening, obscene, sexually orientated, racially offensive, profane or which violates any applicable law.

You hereby indemnify the Company against any loss, liability, damage or expense of whatever nature, which the Company or any third party may suffer and which is caused by, or attributable to, whether directly or indirectly, your use of this Site.

Links and Advertising

No person, business or other website may link to any page on this website without the prior written permission of the Company.

External hyperlinks relevant or related to the products and services may be provided on this website, where the content of such links, are beyond the Company’s control. You shall not interpret the provision of such hyperlinks, as constituting any relationship between the Company and any linked third party, nor as an endorsement by the Company of such third party. The Company does not necessarily agree with, edit or sponsor the content. The use of, or reliance placed by you on any external links provided on the website is entirely at your discretion and own risk.

Any advertising and other promotional material that may be displayed on the website from time to time, shall not be interpreted as constituting any relationship between BluChip and any third party, placing such advertising or promotional material on the website, nor as an endorsement by BluChip of such third party. Any use of, or reliance placed by you on such material is entirely at your discretion and own risk.

Disclaimers and Exclusions of Liability

You expressly agree that use of this website is entirely at your own risk. This website and its contents have not been compiled to meet individual requirements. It is your responsibility to satisfy yourself, prior to entering into this Agreement, that the service available from and through this Site, meets your requirements, and is compatible with the hardware and/or software used by you.

The Company makes no representations, nor gives warranties of any kind, whether express or implied, including, without limitation, with respect to this Site, its contents, the accuracy thereof or any warranties or representations regarding the effectiveness of any security or encryption facilities, or with regard to the availability of Products and/or delivery arrangements and times.

The Company disclaims all representations and warranties including, but not limited to, warranties as to the availability, accuracy or content of information, Products or services, and warranties of merchantability, or the fit for purpose of information, goods or services.

The Company does not warrant that the functions provided by this Site will be uninterrupted or error free, or that this Site or the server that makes it available are free from viruses or other harmful components.

Save as expressly set out herein, the Company shall under no circumstances whatsoever be liable to you, including without limitation, as a result of or in connection with the Company’s negligent acts or omissions or those of their employees, agents, representatives, sub-contractors or other persons for whom in law they may be liable (in whose favour this constitutes a contract or undertaking for their benefit), for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused (and whether arising under contract, delict or otherwise), sustained by either you, the recipient of the Products or services or any other person arising from or as a result of any sale concluded in terms of this Agreement, the delivery, non-delivery, incorrect, erroneous or late delivery, the use or possession of the Products or services.

The Company, its directors, employees, sub-contractors, agents, representatives, affiliates and suppliers shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon this Site (including any information contained thereon) or the Internet. You hereby indemnify the Company from and against any loss or damage suffered or liability incurred including, without limitation, in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded on this Site and/or in terms of this Agreement and/or in relation to the receipt of Products or services supplied by the Company pursuant to any such order.

Notwithstanding any other provisions contained herein, the Company’s liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time the value of the Product(s) in respect of which any such dispute or claim arises.

By accessing this Site you warrant and represent to the Company that you are legally entitled to purchase the Products and that all the details you have provided are true and complete.

Information, ideas and opinions expressed on this Site should not be regarded as professional advice or the official opinion of the Company. You should consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Site.

Security

The Company will endeavour to ensure that your personal information and/or Credit Card details are protected as they travel over the Internet. Given the current state of Internet technology however, there is no guaranteed secure transmission of data over the Internet. Therefore the Company cannot guarantee the absolute security of any information you transmit to us or which the Company transmits to you. You agree that the Company shall be entitled, at all times, to take all reasonable steps to ensure the integrity and security of this Site, including associated applications.

The content contained on this Site may be used by you for your own personal shopping and information purposes only. In using this Site you warrant that you shall not infect it with any computer programming (such as a virus) that may damage, interfere with, delay or intercept any data or information on this Site and you hereby indemnify the Company for any damage caused by any act attributable to you. Any person that delivers or attempts to deliver any damaging code to this Site or attempts to gain unauthorised access to any page shall be prosecuted.

General Terms

The Company may, in its sole discretion, suspend or terminate the operation of the website at any time without prior notice to you and without the need to give you reasons for such termination or suspension.

We may change the terms of this Agreement from time to time without notice. Any amendments will take effect immediately on posting of the amendments on the website. You shall be deemed to have accepted any changed terms should you continue to use the website.

If any provision of this Agreement is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of the remaining terms.

This Agreement constitutes the whole agreement between the parties relating to the subject matter hereof. Any indulgence of extension of time granted by the Company to you shall not be construed, as a waiver or variation of any of our rights or remedies.

Any dispute of any nature whatsoever, arising between the parties on any matter provided for in, or arising out of this Agreement, may be submitted to confidential arbitration in Johannesburg, South Africa in terms of the expedited rules of the Arbitration Foundation of Southern Africa. Notwithstanding either party’s right of arbitration, either party may elect to refer the dispute to any Court with competent jurisdiction.

This website is registered and managed in the Republic of South Africa and this Agreement is accordingly governed by the laws of the Republic of South Africa.

The Company chooses its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents, at the corner of West Road and 5th Street, Midrand Industrial Park, Commercia, 1685  and marked for the attention of the Directors.

General Information

The Company’s:

Registration number is 1997/005139/07
Registered office address is at the corner of West Road and 5th Street, Midrand Industrial Park, Commercia, 1685.
Website address is: www.bluchip.co.za

Electronic Communications

When you use or visit this website: www.rfidstore.co.za, or send electronic communications to this website including, without limitation, e-mails or place orders for Products, you:

Consent to receiving communications from the Company electronically,

Agree that all notices, disclosures and other communications sent by the Company, including this Agreement, satisfies any legal requirements, including but not limited, to the requirement that such communications should be ‘in writing’

Agree that the Company may use your information to contact you about promotions and special offers, if you have indicated during registration that you would like to receive such information. You are entitled, at any stage, to opt out of this service. We shall not sell or rent information about you including, without limitation, your name, identity number, address, email address and contact telephone number (“personal information”) to any third parties; and

Agree that the Company may disclose your personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as otherwise required by law, e.g. for accounting purposes.

Collection of Cookies

A cookie is a piece of information that is deposited on your computer’s hard drive by your web browser when you access our server. The cookies enable us to recognise you and give us information about your previous visits. Most browsers accept cookies automatically, but usually you can alter your settings to prevent automatic acceptance. If you choose not to accept cookies, this may disable some of the features of this Website. The information that we collect and may share with our advertisers is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.

BluChip Online Site Terms

To buy Products on this online site: rfidsrtore.co.za, you must be over the age of 18 (eighteen) and be the holder of a valid credit card (e.g. a MasterCard or Visa card) (“Credit Card”). Or have access to electronic banking in order to make payment via Electronic Funds Transfer (EFT).

If you have any questions regarding this Website, the terms, products or services, please contact us on sales@bluchip.co.za or 0861 888 335, ask for RFIQ Division.

Online Registration

Registration and/or use of the rfidstore.co.za online site constitutes acceptance of this agreement by you, and shall accordingly apply as between the company and yourself.

Registration on this Website is free and does not oblige you to purchase anything.

Upon registration, you will be required to choose a user name and a password. Please keep your password secret. The Company accepts no liability for any damages suffered or losses incurred as a result of the misuse or loss of your password. In this regard, you represent and warrant that your user name and password shall:

Be used for personal use only and; Will not be disclosed to any third party. Upon acceptance of your registration, a registration confirmation email will automatically be sent to the email address you provided on registration. Transmission times depend on your Internet Service Provider, but it typically takes less than 10 (ten) minutes to receive the confirmation email. If you do not receive the confirmation email, please contact us as soon as possible.

You will be required to login with your username and password each time you want to access your account. You can access your account by clicking on “Sign in” on the top right of any page on this  website.

Placing an order online

To purchase products online from the rfidstore.co.za site, you can register your personal information, or complete the purchase by checking out as a guest customer. When placing an order online you will be required to provide us with the following personal information including but not limited to your:

Name and Surname;
Email address;
Contact number;
Payment details;
Delivery address;
Billing address;

We will provide updates on the progress of your order. If you have registered an account, you can track the progress of your order by signing in and going to “Order history”. If you checkout as a guest, you will not be able to track your order on this Site. If you have any queries you can contact the online call centre. Your delivery address and contact details are required to facilitate the delivery of your order.

Product Availability & Pricing

The Products displayed on this Site are subject to availability and will be delivered only within the Republic of South Africa, within the defined areas as determined by the Company. All prices displayed on this Site are quoted in South Africa Rand (ZAR) and include VAT at the rate of 15%. These are valid and effective only in the Republic of South Africa.

The Company reserves the right, without prior notice, to discontinue or change pricing or specifications on Products and services offered on this Site without incurring any liability whatsoever.

Subject to availability, the price you pay for Products will be the price shown online on the rfidstore.co.za Site, on the date that you pay for such Products.

Time-based pricing is only available during the times and dates stipulated on this Site.

In the event of a Product being on special, this price will be displayed. On occasion prices seen online may only be valid on this Site.

BluChip cannot guarantee availability of stock but, will endeavour to source stock where possible to fulfil your order. Where items cannot be delivered, BluChip will endeavour to contact the customer based on the information provided at checkout, and offer either the option to cancel the order or reduce the quantities, where applicable.

Stocks of all goods on offer are limited. The Company shall use its reasonable efforts to discontinue the offer, as soon as stock is no longer available.

If we are unable to supply each and every item ordered, or in the quantities ordered and cannot contact the customer, BluChip reserves the right to cancel the delivery until such time as it is able to get hold of the customer.

Delivery costs are calculated taking into account the area of delivery, as well as the weight and product dimensions, of each Product being delivered, and are quoted separately.

Free/Discounted delivery promotions are limited to specific web promotions/orders only.

Obvious errors

Whilst all precautions are taken by the Company to provide the correct information on this website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, BluChip is not obliged to provide you with the affected product or service.

BluChip will make every effort to contact you, to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.

Colours & Images

We have made every effort to display as accurately as possible the colours of the Products that appear on this Site. As the colours that you see are subject to the monitor settings on your computer, we cannot guarantee that your monitor’s display of any colour will be completely accurate.

By accessing, browsing and using our website, you understand and agree that we cannot be held responsible for any errors that might be a result of incorrect images displayed. We will endeavour to remove and replace any images that are incorrect as quickly as possible.

Methods of payment

Prior to delivery, the company shall be entitled to debit the Credit Card, Store Card or bank account supplied by you on acceptance of your order should you be paying with a Credit Card or instant EFT.

Should you pay for the products via Manual EFT, the order will only be processed once we have received successful confirmation of payment that has cleared in the Company’s bank account, and is reflected as a payment on the Company’s bank statement within 5 working days of date of the placement of your order.

By submitting an order to buy Products you:

Represent and warrant that you are over the age of 18;
Represent and warrant that you are authorised to make payment with a Credit Card or Store Card if you are paying via this mechanism;
Are authorised to make payment using the specified bank account, if you are paying via instant EFT
Represent and warrant that there are sufficient funds available to pay for the order; and
Consent to us providing your personal information to our third party payment provider, which is necessary to enable us to perform our obligations in terms of this Agreement.
In order to protect our interests as well as yours, the Company may scrutinize transactions to prevent attempted fraud. A transaction may be refused, if the Company is not satisfied that it is legitimate.

No other method of payment, including by gift voucher, will be accepted by the Company in respect of the purchase of Products on the rfidstore.co.za Online Site.

3D Secure

When using your credit card for online shopping on the Website, we will attempt to use 3D Secure as an additional security measure, if your issuing bank supports it.

3D Secure will authenticate your personal details and will authorise payment for online shopping. If your issuing bank supports 3D Secure but you have not activated it, you will be redirected during the payment process to set it up.

Confirmation of Orders

Orders placed online, on the rfidstore.co.za Site, constitute your offer to purchase products subject to this Agreement. Your offer is deemed to have been received by the Company, when payment is received from the issuing bank in the case of payment via Credit Card, Store Card, Instant EFT, or when your payment reflects on the Company’s bank statement, in the case of payment via manual EFT.

Failure by the Company to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.

Agreement of Sale

An agreement of sale in respect of a product between the Company and you only comes into effect when payment has been made and the products have been delivered at your chosen address. In this regard the word “payment” means a Credit or Store Card authorisation is received by the Company from the issuing bank or when the Company’s bank statement reflects your payment via EFT, and the order has been invoiced. The words “delivery” means the transportation and the handover of the product to you.

The Company shall only be liable to refund monies already paid by the user. Unless otherwise stated, a delivery fee will be charged each time you purchase an item online for delivery.

Delivery Confirmation

On receipt of your order we will send you an email describing the products and services you have ordered. These communications confirm we have received your order, but do not represent any acceptance of your offer to purchase products or services from us. We are not legally obliged to provide the products and services to you during the offer process. The contract between you and BluChip will only be completed when we deliver the products to you. Any products or services on the same order which have not been dispatched/delivered to you do not form part of that contract. Delivery dates are estimates only, and as we process your order we will inform you if any products or services on your order is unavailable or delayed for any reason.

Risk and Ownership

Risk in the Products shall pass to you, upon delivery of the Products at the delivery address chosen by you. Until payment is received in full for any goods sold, ownership in the Products shall remain with the Company and such Products shall be returned and/or surrendered to the Company following receipt of a default notice from the Company.

Click & Collect

We do currently offer a collection option at Bluchip Retail Solutions (Pty) Ltd, at the corner of West Road and 5th Street, Midrand Industrial Park, Commercia, 1685. Should you select this option we will notify you via selected mail when your order is ready for collection.

Cancellation

If for any reason you would like to cancel an order, this may be done by contacting our Customer Services Centre on 0861 888 335 or emailing them at sales@bluchip.co.za. You will be able to cancel orders up to a period not exceeding 2 (two) days after the date on which the Products are received by you. No penalty charges will be levied against cancelled orders prior to the abovementioned cut-off time. The Company will, however, be entitled to recover from you the direct cost of recovering the Products.

For more information on cancellations please refer to our Delivery and returns policy.

Replacement Products and Refunds

Should the Company supply the incorrect Product or if the Product supplied is damaged or faulty, the Company shall exchange the Product for a new one, provided that the damaged or incorrect unit is returned in its original packaging with all warranty cards, manuals and accessories within 7 (seven) days of the delivery of the Product to you. The Company will replace any damaged or faulty Product or an incorrect Product with a new Product within a reasonable amount of time.

Items with custom branding will not be accepted back. This will be regarded as a used item.

Refunds will only be processed onto the payment method that was used when the order was created, and into the account it was paid from e.g. credit card, store card or EFT.

A refund can take up to 14 business days to reflect in your account, and EFT refunds are subject to verification of your banking details.

Warranties

To the extent that the Products are altered, contrary to the instructions, or after having been delivered to the delivery address stipulated by you, the Products or property in which the Products are installed have been subjected to misuse or abuse, the Company and/or manufacturer of the Products will not be obliged to honour any warranties applicable to such Products.

Warranties do not apply to ordinary wear and tear.

Privacy Policy

This Agreement was last modified on 20 April 2018.

Privacy Policy

BluChip Retail Solutions is committed to protecting your privacy. This privacy policy explains how we collect & use customer information. If you have any questions concerning your personal information, please contact us at sales@bluchip.co.za or 0861 888 335, ask for RFIQ Division.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy. BluChip Retail Solutions may change this policy from time to time. You should check this page regularly to ensure that you are happy with any changes.

Definitions

“BluChip” means BluChip Retail Solutions (Pty) Ltd (Registration number: 1997/005139/07), trading as BluChip Retail Solutions, a private company with limited liability duly incorporated in the Republic of South Africa.

“Personal information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined by the Protection of Personal Information Act 4 of 2013.

“Processing” means the creation, generation. Communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information act 4 of 2013.

“You” or “User” means any person who accesses and browses this website for any purpose.

Information collected

BluChip collects the details provided by you on registration, together with the information we learn about you from, your use of our products or services and the transactions you undertake when visiting our stores and website.

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide, when giving us feedback or completing forms. We make use of various data enhancement services, to ensure that customer data is as accurate as possible.

We also collect information to ensure that any goods you purchase online are delivered to the correct address and, if there are any issues we are able to contact you or the order recipient to resolve the issue.

We may collect the following information:

Name
Contact information including email address
Demographic information such as postal code, preferences and interests
Other information relevant to customer surveys and/or offers
Transactional information
Use of your Information

BluChip uses customer information to personalise its service and make communications more relevant to individual customers. This includes direct marketing activities like promotional offers, news and information about products and services that we think will be of interest to customers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our product/service offerings to different customer groups based on their interactions. We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting, using the email address which you have provided.

Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

BluChip is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you do not want the information to be used by anybody for direct marketing purposes;
If you have previously agreed, to us using your personal information for direct marketing purposes, you may change your mind at any time, by unsubscribing to our newsletter, emailing us at sales@bluchip.co.za or calling us on 0861 888 33 as for RFIQ Division.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting, if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to BluChip Retail Solutions, corner of West Road and 5th Street, Midrand Industrial Park, Commercia, 1685 VAT No 4660197346.

If you believe that any information we are holding on you is incorrect or incomplete, please write to BluChip Retail Solutions, corner of West Road and 5th Street, Midrand Industrial Park, Commercia, 1685 or email us: sales@bluchip.co.za, as soon as possible. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies, if you prefer. This may however prevent you from taking full advantage of this website.

FOR ANY FURTHER ASSISTANCE OR INFORMATION, PLEASE CONTACT US HERE: